에덴 오 라

We loved the pool area, but were disappointed not all the saunas and steam areas seemed to be working. The wellness area had outdated workout equipment but we loved the options for racquetball and ping pong. Getting here is a hassle if you don’t have a car. There is a grocery store and little toy shop very close to the hotel (but you’ll have to walk your groceries up hill to get back to the hotel without a car - Just a warning since we saw some unhappy faces as we drove past them). We loved the pool table downstairs in the bar and our balcony was spacious with great views. It seemed by the overall look of the hotel that it was luxurious back in its day of maybe the 80s or 90s. I didn’t mind it at all and would stay here again!

charges for items you didn’t receive Be very careful with this hotel! The hotel was a nice resort style place, although the rooms are a bit dated. The surprise came after my credit card was charged 300 euro for 12 breakfasts. I stated that we want to hold off on breakfast at checkin. The email reply from the hotel stated that if we don't specifically state that we didn't have breakfast on checkout they will charge for this. They didn't ask us if we had breakfast on checkout but charged my credit card, and stated that there is "nothing they can do" about the charge. Thus this amounts to a fraudulent charge. I am working with my bank to reverse this charge now....

We just stayed tow nights here on our way home from a week in the black forest in Germany. We arrived in pouring rain, but from the moment we arrived we felt the warmth of this hotel. As I approached with bags, the lady at reception ran to the door to open it for me, and I was greeted with a warm friendly smile, what a great start. We knew the restaurant and pool were not open at this tome of year, but the rest of the sap facilities were available. The room was lovely, and very comfortable, and the bliss of having a bath to soak aching muscles after the long walks. Every member of staff that we passed were friendly and always a smile. The breakfast room was just beautiful, and with a wonderful view too. The young waiter who looked after the room was very helpful without being invasive, also very helpful with information about the area, and helpful with translations of things we didn't understand, and even when he wasn't sure, he went out of his way to find answers for us. It was a trip to celebrate our 50th wedding anniversary, and it really was the perfect place to stay. We had intended using the spa, but in the end we were too tired from all the walks, but we did have a look, and it was amazing, there really was everything you could want. I would recommend this hotel, and the lovely staff to everyone.

Beatiful location Very Nice and not dated Suite Excellent staf Beatiful swimmingpool Very good breakfast buffet

Great long weekend getaway Fantastic location with a lot of amenities. The view from the patio and balcony is amazing. The interior is a little dated but clean and comfortable and the staff is very friendly.

Excellent hotel Very nice hotel in beautiful surroundings. Excellent service, welcoming staff. Superb breakfast buffet. Clean. I have only good things to say about Hotel Eden au Lac.